Full Time, 40 Hour - Restaurant and Bar Manager

Crabwall Manor Hotel & Spa is an historic 17th Century Manor House. The hotel boasts of 55 well appointed rooms, as well as a Leisure Spa Swimming Pool, Steam room, Jacuzzi, and Conference facilities up to 150. The hotel is proud to be included within the most stunning and popular wedding venues in Cheshire

Crabwall Manor are seeking someone to successfully operate the Food & Beverage department ensuring H&S throughout kitchen/ F&B outlets and management of wet and dry stock. Also managing team members, rotas, GP targets and customer satisfaction scores.

• Ensure the customer journey is seamless from arrival to departure
• Develop, coach & nurture your team
• Recognize & reward team members who go the extra mile for our guests
• Carry out duty manager shifts as and when required by the business
• Ensure all F&B team members are well versed in allergens, product knowledge and service etiquette.
• Ensure F&B team members are fully compliant with onboarding training & schedule further training where needed
• Maintain a hygienic & presentable food & beverage service areas at all times
• Anticipate stock levels based on the business demands and ensure to correct rotation of wet and dry stock throughout the kitchen and bar
• Maintain a safe cellar by ensuring the correct storage of stocks, gas, chemical products & empty barrels.
• Carry out daily team service briefing.
• Be accountable/ responsible for F&B floats/daily F&B cash/ credit card transactions ensuring compliance with GDPR laws
• Balance and close the F&B systems at the end of shift
• Assist in the induction & training of new team members
• Ensure all alcohol served complies with measurement laws
• Resolve guest complaints in prompt manner that is always satisfactory and professional

What are we looking for?

• Excellent communication and presentation skills
• Strong customer relationship management skills and ability to negotiate
• Strong organisational / decision making / leadership skills
• Strong operational maintenance skills

What’s in it for you?

• A competitive salary
• Individualised training programmes, and we can provide great career progression within our portfolio of hotels around the UK
• Meals included whilst on shift
• Free parking on site
• B&B - staff stays at all Legacy Hotels within our Group.
• 50% discount on food and drinks agreed upon making your reservation.
• A FULL complimentary Leisure Membership for you & your partner based here at Crabwall Manor Leisure Spa.
• 2 x 55-minute FREE treatment for our management per year
• 50% discount of per-booked spa treatments for family rates.
• Employee Benefits Platform gives you access to amazing deals and discounts, meaning you can save on all the things you love. Supermarkets savings High Street and fashion savings Days out for you& eh family .UK staycations and Home and garden and cinema.